• i_stole_ur_taco@lemmy.ca
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    18 days ago

    Amazon pro tip: if you find something that has lots of good reviews, sort them by Recent. Those ones are the reviews by the people who were suckered in by the initial dump of 5 star fake reviews and you’ll probably see a lot more honesty from those people.

    Even better: run Fakespot on the listing to see if it detects manipulation or fake reviews.

    Best: don’t use Amazon to buy things.

    • leisesprecher@feddit.org
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      18 days ago

      Another approach is to use 3-4 star reviews. These have a higher chance of being human and often contain common problems.

      • Nougat@fedia.io
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        18 days ago

        Online reviews are a total crapshoot even when they are written by actual people, because people are fucking idiots.

        • I_Has_A_Hat@lemmy.world
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          18 days ago

          “I bought this as a gift so I don’t know how it works” - 1/5 stars.

          “This hanger was too small to fit my winter coats so I would up returning it” - 2/5 star review for a universal TV remote.

          “This product became sentient and stabbed me in my kidney while shouting racial slurs” - 5/5 star review

          • tiramichu@lemm.ee
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            18 days ago

            A lot of the reviews that are for the “wrong item” are there because of the seller repurposing the listing.

            The seller will list some item that is easy to get good reviews on, like a hammer or something. Then after they rack up several hundred 5* reviews saying “Works great, seems high quality!” they edit the listing to change the item title, description, everything to a new product but keep the reviews.

            Then the new product gets a big boost from the high review count and star rating of the previous product.

            Very scummy.

              • Brave Little Hitachi Wand@lemmy.world
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                18 days ago

                One time an Amazon rep came to my fucking university class and told us about how the was always an empty chair at boardroom meetings that represents “the customer”.

                In that moment I knew I was not full of shit enough to hack it in the industry.

  • mmddmm@lemm.ee
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    18 days ago

    It’s worse. When you manage to find honest reviews, the reviewers for all products on all brands are only complaining that this is the worst version of the product ever, and you can’t cross compare them.

  • greenskye@lemm.ee
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    18 days ago

    I hate researching appliances. Literally every brand and model has a ton of haters (often with tragic stories of how the appliance caused thousands of dollars in damages). There’s no way to research an appliance and come out with any sort of objective view point on it.

    Sure there’s high level takes (Samsung bad, speed queen good), but then if you dig deeper into those off the cuff statements you realize even that isn’t true.

    So I’ve generally just said fuck it and gone with whatever.

    • ragebutt@lemmy.dbzer0.com
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      18 days ago

      Appliances are a nightmare

      For one there’s the “hidden conglomerate” thing. Like oh I’m not buying Maytag anymore! They’re shit! I’m gonna buy whirlpool instead! Or jennair! Or kitchenaid! Or amana! But it doesn’t matter because those are basically all whirlpool

      Then the actual appliances: very often you’ll find that they are basically the same thing with only tiny differences cosmetically. Like kitchenaid and Maytag will sell an oven that is the exact same, like you can swap parts between them, they fail in the same way, but they look different because the kitchenaid has different plastics to finish, basically, and maaaybe a few differences in the control board to add some “luxury” features. So it looks nicer (arguably) but is functionally the same and has a similar failure rate (they may filter better quality parts to the “luxury” models, doubtful), and costs 30-40% more

      With the way capitalism has gutted shit even a lot of the old sentiment about brands is useless. The only real sentiment that is viable is that yes, buying commercial appliances for your home is going to get a product that is built to last longer and stand up to more abuse (like certain speed queen models). But then it’s like “oh well nice now I’ll spend 3-5x as much and get something hideously ugly so that my house ends up looking like a laundromat or bodega. And even then, there are shitty commercial appliances that fail quickly

      • This is fine🔥🐶☕🔥@lemmy.world
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        18 days ago

        Some appliances aren’t even made by established brands anymore.

        Examples from my recent experience: kitchen scales for baking and exhaust fans for bathroom. Just Chinese crap everywhere. Nothing from global brands or even local brands in these categories.

        • ragebutt@lemmy.dbzer0.com
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          18 days ago

          Actually a surprising amount of appliances are manufactured in the USA again - whirlpool conglomerate and Samsung both have a sizable amount of manufacturing in the US

          That said Chinese manufacturing is a response to demand. Chinese manufacturing quality is also a response to input. Iphones and pixels are manufactured in China (though this is changing). China will manufacture you incredible things but will make cheap garbage too. If you buy cheap shit don’t blame China, they just filled the role of making something as cheap as possible

          As a counterpoint for example: my go to kitchen scale is an oxo good grips. Used it for years. Manufactured in China. Excellent product. I have other scales for when I need fine precision beyond 1g but this scale is my workhorse. Still accurately weighs to calibration weights after like a decade too.

          This is why manufacturing origin is pointless. America makes crap. China makes crap. America makes good stuff. China makes good stuff.

      • Zorsith@lemmy.blahaj.zone
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        18 days ago

        Kitchenaid is kinda crap now. I bought one of their more powerful model stand mixers (DC motor model) at one point and it… visibly struggled to mix dough. Researched it and found this: https://www.americastestkitchen.com/equipment_reviews/2593-the-best-stand-mixers

        Returned it, saved up a bit of cash and got the Ankasrum, much happier with it.

        I consider kitchenaid mixers to be overpriced cake/cookie machines at this point. They can handle cold butter and thats about their only advantage over ankarsrum, and even then other (cheaper) mixers do that fine.

        • ragebutt@lemmy.dbzer0.com
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          18 days ago

          Wholeheartedly agree. I fix shit, and I’m apparently rough on kitchen shit

          I have 2 kitchenaid stand mixers in my house rn. One is my personal one. I have rebuilt the transmission 8x. This is because the teeth on the gearing have sheared away. This happens because I am mixing somewhat small batches of dense dough: bread dough, pasta dough. Roughly 1-2lbs. Once because I was using the extruder attachment.

          The second mixer in my house is from a family friend. They were doing something similar (bread dough) and it exhibited similar behavior (audibly spinning but hook not moving) so they dropped it off here.

          It’s a simple fix thankfully albeit a bit costly. Take off the top, take off the transmission cover, remove the captive bolt (worst part), slide off old gears, remove old grease thoroughly to ensure you get all metal shavings (second worst part), put on new gears, regrease, reassemble. There are videos showing this process, it’s not hard. There’s a proper tool for the captive nut that I refuse to buy. I instead use needle nose pliers and struggle and curse every time instead of spending an extra $15 to make my life much easier for a tool I will never use outside of this task

          You need replacement gears (check which one first, not always the same one breaks), gasket, and grease. It’s like $50

          It is as you’ve said, they’re not built for serious kitchen use. I am furious I got this. I have the 7qt “professional” model. I make bread, pasta, tortilla, ramen, etc dough all the time. I have had this for years tbf but I have also rebuilt it eight fucking times. At $50 a pop I have doubled the cost of the mixer. I wish I spent a bit more and just got a Hobart. A lot of my kitchen is shit from restaurant auctions and I should’ve got the stand mixer there as well. But my partner wanted me to reign it in so our house wouldn’t look like inside of a food truck and I acquiesced, and now my baked goods are fucked

          I would sell it the next time I refurbish it but I would feel guilty cursing someone with this

            • ragebutt@lemmy.dbzer0.com
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              18 days ago

              That’s the dream. A mixer that can break my fucking arm. A mixer that commands respect. However to be fair to the kitchenaid:

              Brand new kitchenaid professional 7qt: $550 Brand new Hobart n50 5qt: $4,500, though pre owned is cheaper (like 12-1500 for a very old one which tbf works fine). Used kitchenaid is also cheaper though, like $300-400ish

  • tiramichu@lemm.ee
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    18 days ago

    It’s a disaster out there right now when it comes to decent review sites.

    Google is absolutely complicit in this, if not entirely to blame. Their search ranking has over the years pushed to the top all the low effort listicles that are full of sponsored Amazon links and no actual reviews, and a lot of the real reviews have disappeared due to traffic starvation.

    And now those top sites are often just AI nonsense that steal content from whatever few other sites actually exist. Nonsense “reviews” just spouting the product specs, from people who have never even put their hands the product for real.

    My personal go to these days (although I wish it wasn’t) is youtube.

    There’s still a load of nonsense listicles on youtube, but with a bit of searching you can usually find some actual person who is genuinely knowledgeable about the product category, and has a bunch of different products actually there and out of the box, that they can compare and give real opinions on.

    • marketsnodsbury@lemm.ee
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      18 days ago

      Check out Wirecutter. It’s been my go-to site for most purchases outside my wheelhouse for years. I like how they break down their findings, like pros/cons, budget picks, and picks depending on what kind of user you are (take record players, for example: are you interested in the format, but don’t want much fuss? They’ll have suggestions for an all-in-one setup. Or are you an audiophile looking to upgrade specific parts? They’ll cover that as well). They also include advice from experts in the field of whatever they’re reviewing, which I find useful.

  • LordWiggle@lemm.ee
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    17 days ago

    With some products I find it hard to pick a right one as all of them have honest reviews of it being shit and loads of AI generated reviews saying it’s awesome. Last time this happened was when searching for an affordable cat GPS tracker. Even the expensive ones turn out to be shit.

  • Better than my experience.

    Want thing. Search reviews, particularly from forums where I know they are likely to be real people and not bots or shills. Everything says it’s awesome. Buy it. It’s shit. Look up the problem. Now the reviews say it’s shit. What the fuck, man? Feels like I am slipping through multiple universes just by making any kind of online purchase.

  • hemko@lemmy.dbzer0.com
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    18 days ago

    Always nice to buy something super niche. You search YouTube and there’s 3 50min videos from random nerds who have devouted all their lives on that topic

    And I’m using the word ‘nerd’ here with the highest respect

  • CrowAirbrush@lemmy.world
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    18 days ago

    I used to look for videos on youtube and often times people would unbox, use and compare competitive products.

    Now those videos are made by people who never owned the product, with advertisement footage the manufacturer stole from the company that originally produced the proper version and with “experience reviews” + “opinions” taken from regular first wave reviews.

  • CaptainBlagbird@lemmy.world
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    18 days ago

    If that’s the case, then the product is probably 💩 and not really useful.

    Best to move on to one that has genuine usage reviews/recommendations, even if it costs more.

  • Catoblepas@lemmy.blahaj.zone
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    18 days ago

    Check your local library, your library card might give you access to Consumer Reports. They don’t have reviews on everything, but I always make a point to check before a significant purchase.

      • Catoblepas@lemmy.blahaj.zone
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        18 days ago

        Not sure honestly, it might be most relevant to Canadians? I’m not sure how much overlap the US and the rest of the world has when it comes to the kitchen gadgets, bikes, cars, appliances, etc that they review.