Summary

The Social Security Administration (SSA) is investigating recent outages on its “My Social Security” website, which blocked millions from accessing benefits.

The crashes follow policy changes shifting retirees online and reducing phone support. Elon Musk has been monkeying with America’s retirement system, with no positive results so far.

Musk falsely claimed 40% of SSA calls are fraudulent, fueling criticism. While SSA denies permanent office closures, it admitted to downsizing certain sites.

    • CharlesDarwin@lemmy.world
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      3 days ago

      Probably applies to most of the private sector, too. A startup company only dealing with “social media” can afford to have failure, at least in the early days…but adults doing adult things where “breaking things” has real consequences, including lives…not so much.

      But a whole lot of ding-a-lings think government should be run like a business, and if the stupid notion of “moving fast and breaking things” has infected a lot of the private sector, it’s going to have knock-on effects when people try to apply the notion that the President should be just like a CEO at a large multinational corporation. A lot of stupid ideas originate with trying to run government like a business and/or like a household budget.

    • abdominable@lemm.ee
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      4 days ago

      Twitter servers were a benchmark in global performance up until he started fucking around with them. They were included on latency tests. The second he touched them latency tripled. Never went back down. He turned Twitter from a tech company leader into a social propaganda network worth a fraction of itself.

  • Rhaedas@fedia.io
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    4 days ago

    Hope he gets cornered in an alley by a bunch of retirees. And has a quiet discussion about the damage he’s doing.

    • jaybone@lemmy.zip
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      3 days ago

      Maybe some retired veterans with nice coin collections would like to meet up with him and show him how their coins work.

  • dryfter@lemm.ee
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    4 days ago

    Sorry, it was me. I’ve been F5ing the hell out of their website because my payment date keeps changing. I technically should have seen my monthly disability check deposited today…surprise, it’s not there yet 🤨🫠🤬

    • sp3ctr4l@lemmy.zip
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      3 days ago

      I’m in a similar boat as you.

      Got my routine 6-7 year CDR packet in the mail… took me 2 weeks of off and on trying to access the site last month to input and submit all the information digitally … as sending it through snail mail would probably be too slow (10 ish days), I don’t have a car and am mobility challeneged.

      Now I’m trying to call my local office to make sure they actually got everything but uh wow big surprise, that ain’t going well either.

      … At least I did get my payment direct deposited.